How do I pause my subscription?

Monthly subscriptions can be paused for one, two, or three months at a time. During this time you will not be charged but you will also not have access to watch our videos .

Please note that you can only pause your subscription if you purchased via our website. Also, it's not possible to pause an annual subscription.

To Pause your subscription:

  1. Click on your circular profile icon in the top right corner of the screen and select Settings.
  2. Select the Purchases tab, then click Pause Subscription.
  3. Choose how long to pause your subscription. 

The pause will take effect at the time of your next billing date. You will then be charged at the end of the pause period.

You can unpause your subscription at any time in the middle of a pause period. If you unpause your account early, you will be charged on the date you make the adjustment, and a new billing cycle will start from that date.

Still need help? Contact VHX Support Contact VHX Support