How do I contact customer support?

Most questions can be answered in the help guides, but if you still need to talk to a customer support representative, please read below. 

When emailing customer support, please:

  • Be as descriptive as possible when describing your issue/question.
    • Provide the exact steps you took when experiencing your problem.
    • Provide any relevant billing information to your question.
  • Be kind. Support reps are people too, and all they want to do is help.
  • Be patient. We will reply ASAP, but sometimes it can take up to 12 hours or so for a reply.

Still need help? Contact VHX Support Contact VHX Support