How do I watch on my iPhone or iPad (using the VHX app)?

In this article:

Logging in
Watching videos
Turning on subtitles
Syncing (downloading) videos for offline viewing
Managing account settings

Using the free VHX iOS app, you can watch all of your content purchases/subscriptions/rentals.

LOGGING IN TO THE VHX IOS APP

Here are the steps to sign in to the VHX iOS App, no password needed!

  1. Open the VHX iOS App on your device.
  2. Enter the email address you used to purchase/rent/subscribe video content on VHX.
  3. We will send you an email with a sign in link.
  4. Open your email app on your device and click that Sign In link. NOTE: If you have trouble with the link on the same device, try clicking the link in your email on a separate device to login.
  5. Your device's web browser will load and let you know that you are logged in!
  6. Head back to the VHX iOS App, and your purchase library will load.

WATCHING VIDEOS WITH THE VHX IOS APP

Watching your purchased VHX videos on the app is very easy! 

  1. Once you are logged in and your library has loaded, tap the image of the video you want to watch. 
  2. The video's collection will load, and you can choose a video to begin watching.
  3. Tap on a video and it will start playing right on the page. To watch in full-screen click the fullscreen button in the lower right of the video.

TURNING ON SUBTITLES IN THE VHX IOS APP

To enable subtitles for the video you are watching on the VHX app, tap the subtitles icon and select the language of choice. The icon is in the upper right hand side of the playing video. Note that not all videos have subtitles. They are only present if the seller has supplied them. 

NOTE:

To play subtitles while streaming to your TV via the app, you must use Airplay mirroring of your whole iOS device display. Follow  these instructions to do that.

SYNCING(DOWNLOADING) VIDEOS FOR OFFLINE VIEWING

If you want to watch a video when you aren't connected to wifi or your cell network, you can choose to sync (download) videos to your iOS device. This is a great tool when watching on an airplane or other places without wifi or network.

  1. Navigate to the video you want to sync.
  2. Click the offline sync button to start downloading the video or videos to your device. 
  3. Once the video is complete, you are free to disconnect from wifi or network. 
  4. You can watch or delete your synced videos by clicking the menu button, and then OFFLINE VIDEOS. Click the X button to remove the video from your device.

CHANGING ACCOUNT SETTINGS

To change your account settings, click the menu icon, and then Settings

You can change the following settings:

  • Display Name - This is your display name on VHX.
  • Password - The password you use to login to VHX.
  • Video Sync Settings - This is the maximum video resolution you want to sync to your device using Offline Syncing. 540p is the smallest file size and 1080p is the largest.
  • Sync over Wifi - This toggle lets you choose if you want to offline sync over wifi only or also over network data.
  • Receive Notifications - Toggle this on if you want to receive push notifications for new video content to your iPhone device.

Still need help? Contact VHX Support Contact VHX Support